KESC signs deal with Abacus and Metro

KARACHI - The Karachi Electric Supply Company (KESC) entered into an agreement with Abacus Consulting and Metro Resources Inc for the implementation of SAP Industry Solution for Utilities at a ceremony held at KESC Head Office.
The implementation work will commence in December this year and will be completed in eleven months by Nov 2010.
Speaking on the occasion, Tabish Gauhar, Managing Director, KESC, said, Implementation of SAP Industry Solution for Utilities will assist KESC in improving effectiveness and efficiency of its billings, business intelligence and customer relationship management functions, enabling the Company to provide high quality and reliable services to the electricity consumers of Karachi.
He further added, 'KESC selected SAP, after a thorough review of all the best business technologies available in the world, due to its proven track record globally in the utilities sector, good fit with functional requirement, alignment with long term IT strategy and superior after sales support by Abacus Consulting.
SAP Industry Solution is the worlds leading Utilities Information Solution used by more than 600 of the worlds leading utilities. He further emphasized that as part of the Companys strategy to modernize its systems by using the best of the breed integrated technology platform, KESC will be able to improve the quality of services to its customers by offering one window operation for all services. Also present on the occasion were Dr Naveed Ahmed, Group Head Strategy, Jan Abbas, Chief Operating Officer Distribution, Sardar Naufil Mahmud, Chief Information Officer, Asad Ali Khan, Chairman, Abacus Consulting, Paul Grabham, MD, Metro CIS and Inayat Koreshi, Partner, Abacus Consulting
Moreover, Asad Ali Khan, President of Abacus Consulting said, We are delighted to be associated with KESC as its SAP Implementation Partner. SAP solution will greatly facilitate KESC in improving its productivity and insight, reduce costs through increased flexibility, improving customer service, financial management and support changing industry requirements. Mr. Khan added, SAP Solution will allow the Companys management to gain immediate access to real time enterprise information, thereby enabling them to make timely decisions and reducing risk. It is pertinent to mention that Abacus Consulting is the largest Consulting, Technology and Outsourcing firm in Pakistan, both in terms of revenues and size, with over 2000 employees and several offices in Pakistan and the Middle East.
The services and products offered by Abacus Consulting include SAP implementation and education, business process outsourcing, IT consulting, mCommerce, mBanking, call centres, enterprise performance management, supply chain & operations management, strategy consulting, financial advisory services, organization design and development, change management and HR functional solutions.
While SAP is the worlds leading provider of business software solutions with a global turnover of over US$ 12 billion. Today, more than 38,000 companies in more than 120 countries run SAP applications with 12 million users, from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations. SAP currently employs more than 51,400 people in more than 50 countries worldwide.