ISPs being denied to install broadband DSL connections

LAHORE (PPI) - The Internet Service Providers Association of Pakistan (ISPAK) has alleged that the private Internet Service Providers in the country are being denied the rights to install the broadband DSL connections to their customers using PTCLs copper line network. In a press statement the association stated the fixed line telecom operator has not been connecting ISP customers DSL connections on the pretext that it was making the provisioning system automated for last five days. This move has left hundreds of new customers without a broadband connection across the country for last many days. ISPAK stated that under the agreement and Standard Operating Procedure, the fixed line telecom operator has to connect a new connection within 48 hours but it has been denying the rights of ISPs. ISPs of the country are dependent on PTCL for copper line access, Internet bandwidth. Weve approached PTA for immediate intervention but PTAs response was bureaucratic said Wahaj us Siraj, Spokesman of ISPAK. PTA said that it was investigating the matter whereas the matter was very clear, required no investigation and a clear directive from PTA should have gone to PTCL keeping in view the gravity of situation but nothing happened so far said Wahaj. ISPAK stated that it seems that regulator has subjugated itself to the large operator and a policy of might is right was adopted by PTA for the telecom sector. ISPAK stated that it was approaching the Competition Commission of Pakistan to stop the anti-competitive practices of PTCL and impose penalties for violating the Competition Ordinance, 2009. According to PTA reports, there are around 400,000 broadband connections out of which 300,000 are on copper DSL whereas rest are on wireless, mainly WiMAX.

ePaper - Nawaiwaqt